:root {
  --bg: #f5f7f5;
  --panel: #ffffff;
  --ink: #1a2e1a;
  --muted: #6b7a6b;
  --accent: #2d6a4f;         /* verde forestal */
  --accent-dark: #1b4332;
  --border: #d8e0d8;
  --urgent: #c1121f;
  --warning: #f4a261;
  --ok: #588157;
  --kanban-bg: #eef3ee;
}

* { box-sizing: border-box; }

body {
  margin: 0;
  font-family: -apple-system, "Segoe UI", Roboto, sans-serif;
  background: var(--bg);
  color: var(--ink);
  font-size: 14px;
}

a { color: var(--accent-dark); text-decoration: none; }
a:hover { text-decoration: underline; }
.muted { color: var(--muted); }
.small { font-size: 12px; }

/* ── Topbar ───────────────────────────────────────────────────────── */
.topbar {
  display: flex; justify-content: space-between; align-items: center;
  padding: 0.8em 1.6em;
  background: var(--accent-dark);
  color: white;
  border-bottom: 3px solid var(--accent);
}
.topbar .brand { display: flex; gap: 0.5em; align-items: baseline; }
.topbar .brand strong { font-size: 1.1em; }
.topbar .brand .muted { color: #b8d4c0; }
.topbar .logo { font-size: 1.4em; }
.topbar nav a {
  color: white; margin-left: 1em; padding: 0.3em 0.6em; border-radius: 4px;
}
.topbar nav a:hover { background: rgba(255,255,255,0.15); text-decoration: none; }

main { padding: 1.2em 1.6em; }

/* ── Pipeline header ──────────────────────────────────────────────── */
.pipeline-header h2 { margin: 0 0 0.2em 0; }
.pipeline-header p { margin: 0 0 1em 0; }

/* ── Kanban ───────────────────────────────────────────────────────── */
.kanban {
  display: flex; gap: 0.8em; overflow-x: auto; padding-bottom: 1em;
  align-items: flex-start;
}
.kanban-col {
  flex: 0 0 280px; background: var(--kanban-bg); border-radius: 8px;
  border: 1px solid var(--border);
}
.kanban-col header {
  display: flex; justify-content: space-between; align-items: center;
  padding: 0.6em 0.9em; border-bottom: 1px solid var(--border);
  background: white; border-radius: 8px 8px 0 0;
}
.kanban-col .col-label { font-weight: 600; }
.kanban-col .col-count {
  background: var(--accent); color: white;
  border-radius: 999px; padding: 0.1em 0.6em; font-size: 12px;
}
.col-body { padding: 0.6em; display: flex; flex-direction: column; gap: 0.5em; min-height: 80px; }

.lead-card {
  display: block; background: white; padding: 0.7em; border-radius: 6px;
  border-left: 4px solid var(--accent);
  box-shadow: 0 1px 2px rgba(0,0,0,0.05);
  color: var(--ink); text-decoration: none;
  cursor: grab;
  user-select: none;
}
.lead-card:active { cursor: grabbing; }
.lead-card:hover { box-shadow: 0 2px 6px rgba(0,0,0,0.12); text-decoration: none; }

/* SortableJS visual states */
.sortable-ghost {
  opacity: 0.4; background: var(--kanban-bg);
  border-style: dashed; border: 2px dashed var(--accent);
}
.sortable-chosen { box-shadow: 0 4px 12px rgba(0,0,0,0.2); }
.col-body { min-height: 60px; }
.col-body:empty::after, .col-body.sortable-empty::after {
  content: '⤓ soltar aquí'; display: block; padding: 1em 0;
  color: var(--muted); text-align: center; font-size: 12px;
}

/* Flash toast (drag-and-drop feedback) */
.flash {
  position: fixed; bottom: 1.2em; right: 1.2em;
  padding: 0.7em 1em; border-radius: 6px; color: white;
  box-shadow: 0 4px 12px rgba(0,0,0,0.15);
  font-weight: 600; font-size: 13px; z-index: 100;
}
.flash.ok { background: var(--ok); }
.flash.err { background: var(--urgent); }
.lead-card.urgency-emergencia { border-left-color: var(--urgent); }
.lead-card.urgency-programado { border-left-color: var(--warning); }
.lead-card .lead-head { display: flex; justify-content: space-between; }
.lead-card .service { font-weight: 600; margin-top: 0.25em; }
.lead-card .score {
  font-size: 11px; color: var(--muted); margin-top: 0.35em; text-align: right;
}

.empty { text-align: center; padding: 1.5em 0; }

.badge {
  font-size: 11px; padding: 0.15em 0.5em;
  background: var(--kanban-bg); border-radius: 999px;
}
.badge.urgent { background: var(--urgent); color: white; }

/* ── Lead detail ──────────────────────────────────────────────────── */
.back { display: inline-block; margin-bottom: 0.6em; }
.lead-detail { background: var(--panel); padding: 1.2em; border-radius: 8px; border: 1px solid var(--border); }
.lead-head-detail { display: flex; gap: 1em; align-items: center; margin-bottom: 1em; }
.lead-head-detail h2 { margin: 0; }
.lead-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 1.5em; }
@media (max-width: 720px) { .lead-grid { grid-template-columns: 1fr; } }

.lead-info { display: grid; grid-template-columns: auto 1fr; gap: 0.4em 1em; margin: 0; }
.lead-info dt { font-weight: 600; color: var(--muted); }
.lead-info dd { margin: 0; }

.lead-actions form { display: flex; flex-direction: column; gap: 0.4em; margin-bottom: 1em; }
.lead-actions label { font-weight: 600; }
.lead-actions select, .lead-actions textarea, .login-card input, .send-form textarea {
  padding: 0.5em; border: 1px solid var(--border); border-radius: 4px; font-family: inherit; font-size: 14px;
}
button {
  padding: 0.5em 1.2em; background: var(--accent); color: white;
  border: 0; border-radius: 4px; cursor: pointer; font-weight: 600;
}
button:hover { background: var(--accent-dark); }
button.btn-primary { background: var(--accent-dark); padding: 0.7em 1.2em; font-size: 14px; }

.cotizacion-form {
  background: #f0f7f2; border: 1px solid #c9e0d2; padding: 0.9em;
  border-radius: 6px; margin-top: 0.4em;
}
.cotizacion-form label { font-weight: 600; color: var(--accent-dark); }
.qty-row { display: flex; gap: 0.5em; align-items: center; margin: 0.3em 0 0.5em; }
.qty-input { width: 80px; padding: 0.3em 0.5em; border: 1px solid var(--border); border-radius: 4px; }

/* ── Admin services table ───────────────────────────────────────── */
.services-grid {
  display: grid; gap: 0;
  background: var(--panel); border: 1px solid var(--border); border-radius: 8px;
  overflow: hidden;
}
.services-grid .row {
  display: grid;
  grid-template-columns: 2.2fr 1.2fr 1.2fr 3fr 60px;
  gap: 0.6em; align-items: center;
  padding: 0.7em 0.9em; border-bottom: 1px solid var(--border);
}
.services-grid .row:last-child { border-bottom: 0; }
.services-grid .row.header {
  background: var(--accent-dark); color: white; font-weight: 600;
  padding: 0.8em 0.9em; font-size: 13px;
}
.services-grid .row.header > div { color: white; }
.services-grid .svc-name strong { display: block; font-size: 14px; }
.services-grid input, .services-grid textarea {
  width: 100%; padding: 0.4em 0.5em; border: 1px solid var(--border);
  border-radius: 4px; font-family: inherit; font-size: 13px;
  background: var(--bg);
}
.services-grid input.price-input { font-weight: 600; color: var(--accent-dark); }
.services-grid textarea { resize: vertical; min-height: 2.4em; }
.services-grid .save-cell { text-align: center; }
.services-grid button { padding: 0.5em 0.8em; font-size: 16px; }
@media (max-width: 900px) {
  .services-grid .row { grid-template-columns: 1fr; }
  .services-grid .row.header { display: none; }
}

/* ── Feedback FAB + modal ──────────────────────────────────────── */
.fb-fab {
  position: fixed; bottom: 1.5em; right: 1.5em; z-index: 90;
  background: var(--accent-dark); color: white; border: 0;
  padding: 0.8em 1.2em; border-radius: 999px;
  font-weight: 600; font-size: 14px; cursor: pointer;
  box-shadow: 0 4px 16px rgba(27,67,50,0.35);
  display: flex; align-items: center; gap: 0.4em;
  transition: transform 0.15s, box-shadow 0.15s;
}
.fb-fab:hover {
  background: var(--accent); transform: translateY(-2px);
  box-shadow: 0 6px 20px rgba(27,67,50,0.45);
}
.fb-fab span { font-size: 13px; }
@media (max-width: 600px) {
  .fb-fab span { display: none; }
  .fb-fab { padding: 0.8em; font-size: 18px; }
}

.fb-modal {
  border: 0; border-radius: 10px; padding: 0;
  box-shadow: 0 20px 50px rgba(0,0,0,0.25);
  max-width: 480px; width: 90vw;
}
.fb-modal::backdrop { background: rgba(26,46,26,0.55); backdrop-filter: blur(2px); }
.fb-modal form { padding: 1.4em; display: flex; flex-direction: column; gap: 0.6em; }
.fb-modal h3 { margin: 0; color: var(--accent-dark); }
.fb-modal textarea {
  width: 100%; padding: 0.7em; border: 1px solid var(--border);
  border-radius: 6px; font-family: inherit; font-size: 14px; resize: vertical;
}
.fb-modal-actions { display: flex; justify-content: flex-end; gap: 0.5em; margin-top: 0.3em; }
.btn-ghost {
  background: transparent; color: var(--muted); border: 1px solid var(--border);
}
.btn-ghost:hover { background: var(--kanban-bg); color: var(--ink); }
.fb-flash {
  margin: 0; padding: 0.5em 0.7em; border-radius: 4px; font-size: 13px; font-weight: 600;
}
.fb-flash.ok  { background: #e3f1e6; color: var(--accent-dark); }
.fb-flash.err { background: #f8d7da; color: #842029; }

/* ── Feedback admin list ──────────────────────────────────────── */
.feedback-list { display: flex; flex-direction: column; gap: 0.8em; }
.feedback-card {
  background: var(--panel); border: 1px solid var(--border); border-radius: 8px;
  border-left: 4px solid var(--accent);
  padding: 0.9em 1em; display: grid;
  grid-template-columns: 1fr auto;
  gap: 0.5em 1em;
}
.feedback-card.status-reviewed  { border-left-color: var(--ok); opacity: 0.85; }
.feedback-card.status-dismissed { border-left-color: var(--muted); opacity: 0.6; }
.feedback-card header {
  grid-column: 1 / -1;
  display: flex; gap: 0.7em; align-items: baseline; flex-wrap: wrap;
}
.feedback-card header strong { color: var(--ink); }
.feedback-card .fb-body {
  grid-column: 1 / -1;
  white-space: pre-wrap; padding: 0.4em 0; line-height: 1.45;
}
.feedback-card .fb-actions { grid-column: 2; align-self: end; }
.feedback-card code {
  background: var(--kanban-bg); padding: 0.05em 0.4em; border-radius: 3px; font-size: 12px;
}
.badge-new       { background: var(--accent); color: white; }
.badge-reviewed  { background: var(--ok);     color: white; }
.badge-dismissed { background: var(--muted);  color: white; }

/* ── Chat ─────────────────────────────────────────────────────────── */
.chat { margin-top: 1.5em; background: var(--panel); padding: 1.2em; border-radius: 8px; border: 1px solid var(--border); }
.chat h3 { margin-top: 0; }
.messages { display: flex; flex-direction: column; gap: 0.6em; max-height: 500px; overflow-y: auto; padding: 0.5em 0; }
.msg { padding: 0.6em 0.8em; border-radius: 8px; max-width: 75%; }
.msg .meta { font-size: 11px; margin-bottom: 0.2em; }
.msg .body { white-space: pre-wrap; }
.msg.in { background: var(--kanban-bg); align-self: flex-start; }
.msg.out { background: #e3f1e6; align-self: flex-end; }
.msg.out.sender-human { background: #cce8d2; }

.send-form { margin-top: 1em; display: flex; flex-direction: column; gap: 0.5em; }

/* ── Login ────────────────────────────────────────────────────────── */
.centered { display: flex; align-items: center; justify-content: center; min-height: 100vh; }
.login-card {
  background: var(--panel); padding: 2em; border-radius: 8px;
  border: 1px solid var(--border); display: flex; flex-direction: column; gap: 0.8em;
  min-width: 320px;
}
.login-card h1 { margin: 0; color: var(--accent-dark); }
.login-card label { display: flex; flex-direction: column; gap: 0.3em; font-weight: 600; font-size: 13px; }
.alert { background: #f8d7da; color: #842029; padding: 0.5em; border-radius: 4px; }